21

The 3 Chief Things Small Business Owners Do That Kill Their Businesses Before They Start

by Donna Maria

In nearly 10 years of serving small and independent business owners, I have made a lot of mistakes and I have seen a lot of mistakes. In fact, dozens of people are sharing the small business mistakes they’ve made right now over at our social networking site.

rest-in-peace

Some mistakes are unique, but over the years, I have noticed a few things that probably put millions of businesses in the graveyard in the first year. This post discusses 3 thing small business owners do that kill their businesses before they get off the ground.

  1. They Don’t Conduct Meaningful Research. The Internet has made it easier and more fun than ever to start a business. You can research your industry for free online. You can source and order ingredients and supplies, and then have them delivered to your front door in 24 hours. You can join social networks to connect directly with people who are doing what you want to do.Because the Internet has made it easier and more fun, everybody’s doing it. As a result, the competition is stiffer than ever. It’s harder to rise above the great noisy crowd and be heard.

    The only way to do it is to research exactly what business you want to be in and pursue it with unwavering focus. Failure to conduct necessary research in advance of hanging out your shingle is the first way to kill your business before it starts.

    Some people think research means reading a bunch of industry reports, chatting with others and creating a business plan. While all three of those things are a part of the process, the mistake I see most is that people don’t know when to stop. They don’t know when they’ve done enough research, or when they’ve chatted with enough people, or when their business plan becomes meaningful.

    But the truth is that you can’t do enough of those things. But you can focus those efforts so you have something to show for them besides a bunch of accumulated knowledge.

    Knowledge is powerful only if it’s put to good use to execute specific goals.

    But how do you know when you’ve accumulated enough knowledge to guarantee success? Well, you won’t. If it were that easy, everyone would have a successful business. Even though you cannot guarantee success, you can maximize your chances of success, and here is some easy advice to follow in that regard.

    Closely follow 20 people who are doing what you want to do for a year so you can learn the industry and identify a specific niche that they are not filling. Here’s a checklist you can follow.

    Subscribe to their newsletters.

    Follow and communicate with them on Twitter.

    Follow and communicate with their friends.

    Become a Fan of their FaceBook Page.

    Subscribe to and comment at their blogs.

    Buy their products and services so you can see how they work.

    Comb through every website they own and participate in.

    Watch what they do and how they do it.

    Go and hear them speak at conferences.

    Find out what software they use to maximize efficiencies.

    Who is their blogging consultant?

    Who is their business coach?

    Join a few organizations that they belong to.

    Read their books and the comments they leave at other people’s blogs.

    If this sounds like stalking, it is, but only in a business sense, and it’s not unethical so long as you don’t infringe on their intellectual property once you launch your business.

    Once you’ve done it for a year, if you have watched closely and taken good notes, you will know pretty much everything you need to know to do what they do. You can then move toward putting everything you’ve collected to work and launch your own business.

  2. They Waste Money On Things That Don’t Really Matter. Through IBN, I work a lot with startup cosmetics companies. One common mistake I see is spending too much money on ingredients and packaging supplies. Because people are so passionate about making products with useful and quality ingredients, they sometimes spend too much money on experimenting. These are sunken costs that are never recovered because most of the products don’t sell.While there is always a certain amount of experimentation, research and design in business, if a business owner does not balance this with profitable product launches, the business will eventually cannibalize itself.

    If you’ve done your research carefully, stalked enough business people and taken enough notes, you’ll have a pretty good idea of how much to invest in trying out new things and how much to invest in selling the ones that are already a part of a discrete line of product offerings.

    Some money can and should be spent on experimentation. But most money should be invested on things that really matter, like promoting products that already sell well. Doing this will generate the cash needed to experiment without dipping heavily into the money needed to expand the business.

  3. They Do Not Maintain A Blog. I am a firm believer that owning and managing a blog is the single most important thing you can do for your business, once you have a niche and a quality product line in place.(You can take my 4-part blogging tutorial here.)

    The main objections I hear to blogging are that it takes too much time and that people don’t know what to blog about.

    Blogging does take time, but if you don’t have enough time to blog, then you don’t have enough time to market your business. And if you don’t have enough time to do that, find something else to do.

    The second problem, not knowing what to blog about, should be solved in spades if you comply with the advice in Step 1. If after watching people in your industry blog for a year, you still can’t do it, find something else to do.

    Blogging is not an option for a successful business owner. And blogging well is quickly becoming a requirement as well. That doesn’t mean you have to be Ernest Hemingway, but it does mean that you must research your industry, identify a specific niche (Step 1) and invest your money, rather than spend it (Step 2). Do these things, and use your blog to share what you learn and engage your target customers, and your chances of being a profitable business for the long term will rise substantially.

Question: What do you think of these 3 things? Have you been guilty? Do you have others to add? Feel free to share this post and your comments using the social icons below if you think it would be helpful others be successful.

You Might Also Like:

posted on October 10, 2009 ·

Facebook comments:

  • http://www.cassiacandlefragrance.com/ Kelly Taylor

    dM, I plead guilty to the above 3. But at least I have stalked, gawked, and balked too!
    But now cash is getting tight, I am finding wisdom to be my single most needed friend.

    I have a blog, and the readership is not real big, but I am committed to finding and posting good content. As part of that plan, I have decided to interview other business owners and
    see what kind of networking I can get going. I just have such a desire to see myself
    and other friends that are trying to launch businesses succeed, that I constantly am finding myself being an encouragement to them as well.

    One discouraging part of all this is, my husband keeps dogging me for my part in social networking. He understands, but doesn't really. When he started his construction business, there was no online social networking. So I try to be as discreet as I can be while still maintaining my twitter, facebook and blogging sites. Sometimes the stress of all of it causes me to feel like I am going to crack.

    Thank you for another terrific post.

  • http://www.cassiacandlefragrance.com Kelly Taylor

    dM, I plead guilty to the above 3. But at least I have stalked, gawked, and balked too!
    But now cash is getting tight, I am finding wisdom to be my single most needed friend.

    I have a blog, and the readership is not real big, but I am committed to finding and posting good content. As part of that plan, I have decided to interview other business owners and
    see what kind of networking I can get going. I just have such a desire to see myself
    and other friends that are trying to launch businesses succeed, that I constantly am finding myself being an encouragement to them as well.

    One discouraging part of all this is, my husband keeps dogging me for my part in social networking. He understands, but doesn't really. When he started his construction business, there was no online social networking. So I try to be as discreet as I can be while still maintaining my twitter, facebook and blogging sites. Sometimes the stress of all of it causes me to feel like I am going to crack.

    Thank you for another terrific post.

  • http://www.brambleberry.com/ Anne-Marie

    Excellent post, dM. It is so easy to fall prey to any one of those things. Of all the points you made, the social networking and blogging is my favorite point.

    People buy from people they like. It's that simple. You're more prone to buy products from a friend than you are a total stranger. Social networking is all about creating new friendships, learning about others and letting them see into your life as well – it's just a new way to do it. Rather than talking to one person over a fence, or going in person to a networking meeting, social media makes it easy for us to talk to *many* people at once and have warm and tangible relationships with multiple groups of people.

    Kelly, my management team hated my blog so much at first that I did it at home and never at work. Three years later, they've fully come around but it took time and education (cutting out articles for them talking about the power of social media).

  • http://www.soapqueen.com Anne-Marie Faiola

    Excellent post, dM. It is so easy to fall prey to any one of those things. Of all the points you made, the social networking and blogging is my favorite point.

    People buy from people they like. It's that simple. You're more prone to buy products from a friend than you are a total stranger. Social networking is all about creating new friendships, learning about others and letting them see into your life as well – it's just a new way to do it. Rather than talking to one person over a fence, or going in person to a networking meeting, social media makes it easy for us to talk to *many* people at once and have warm and tangible relationships with multiple groups of people.

    Kelly, my management team hated my blog so much at first that I did it at home and never at work. Three years later, they've fully come around but it took time and education (cutting out articles for them talking about the power of social media).

  • http://www.thebathnook.com/ Dusty Warren

    dM, My comment is toward #2. I was eager to create a product that I’d researched for months. I had studied the different ingredients that other people were using in their product, over and over, until I learned about each ingredient and how it worked. Researching the ingredients helped me decide which ones I wanted to use in my product.

    I started searching suppliers for the ingredients that I needed to create the product. Thanks to IBN, I searched under the link “Bulk Buys, Co-ops and Stuff I Want to Get Rid Of ” and I found the ingredients that I couldn’t buy locally. The cost for the supplies was far less than I expected, and I had plenty of ingredients to experiment with.

  • http://www.thebathnook.com Dusty Warren

    dM, My comment is toward #2. I was eager to create a product that I’d researched for months. I had studied the different ingredients that other people were using in their product, over and over, until I learned about each ingredient and how it worked. Researching the ingredients helped me decide which ones I wanted to use in my product.

    I started searching suppliers for the ingredients that I needed to create the product. Thanks to IBN, I searched under the link “Bulk Buys, Co-ops and Stuff I Want to Get Rid Of ” and I found the ingredients that I couldn’t buy locally. The cost for the supplies was far less than I expected, and I had plenty of ingredients to experiment with.

  • http://www.pipertate.com/ valerie rice

    dM, thank you for this post. I know I'm guilty of #1. My kids have giggled, while at the Renegade Fair in SF, as they witnessed me stalking, meeting and being humbled by Meg Ilasco, who wrote Craft Inc, my professional instruction manual. I feel as though there are so many empowered and knowledgable women out there that are future mentors to all of us.

    Thank you also for driving the blog issue home. I've been feeling insecure about starting a blog, since I would write about events/things that are not always related to making body products. Thank you for reconfirming that it's ok to just hone who I am, whether I'm blogging about the Richard Avedon exhibit at MOMA or a friend who felts incredible wool animals as gifts. Generally when I feel fear about something, it means I should walk towards it and meet it. Thanks for your insightful post.

    • http://intensedebate.com/people/Indie_Business Donna Maria

      Glad you found the post useful. On the blogging point, see Anne-Marie's points above. She drives it home even further. I always say this and it's true: "Your life is one big post. Blog it."

  • http://www.pipertate.com valerie rice

    dM, thank you for this post. I know I'm guilty of #1. My kids have giggled, while at the Renegade Fair in SF, as they witnessed me stalking, meeting and being humbled by Meg Ilasco, who wrote Craft Inc, my professional instruction manual. I feel as though there are so many empowered and knowledgable women out there that are future mentors to all of us.

    Thank you also for driving the blog issue home. I've been feeling insecure about starting a blog, since I would write about events/things that are not always related to making body products. Thank you for reconfirming that it's ok to just hone who I am, whether I'm blogging about the Richard Avedon exhibit at MOMA or a friend who felts incredible wool animals as gifts. Generally when I feel fear about something, it means I should walk towards it and meet it. Thanks for your insightful post.

    • http://intensedebate.com/people/Indie_Business Donna Maria

      Glad you found the post useful. On the blogging point, see Anne-Marie's points above. She drives it home even further. I always say this and it's true: "Your life is one big post. Blog it."

  • http://www.manorhallsoapcompany.com/ Susan

    I started my research in March 2004, formed my little soap company three months later in July… but it wasn't until September 2005 that I opened for business. I spent so long on research that it was a running joke among family and friends both sides of the Atlantic. "Knock Knock"… Who's there?"… "Well it isn't Manor Hall soap!" I was a soap company without soap, and I could see the funny side of that.

    The mistakes I could have made had I jumped in, were too many to count. Almost weekly I was changing the notes I'd written down the week before, and most of that was down to flaws, things I hadn't foreseen, and most importantly maybe… information I didn't have. Maybe I was too pedantic, I don't know. But I had a vision, and wouldn't settle for anything less.

    My research period was a full twelve months. I hadn't planned it that way… it's just the way it turned out to be. But it gave me the confidence to stay at it with my nose to the grind as I went on to follow my little business plan right through to my first sale. And even with all that careful and meticulous research, I still made mistakes. The one that pains me to this day was a purchase of 300 bottles that arrived scuffed to eternity. The supplier wouldn't take them back, stating that if I wanted pristine I should go purchase direct from the manufacturer where the minimum quantity would be 10,000. And you know what… had I googled the suppliers name and the word "problems", the information about this supplier was out there for me to find.

    Research. You can't do enough of it.

  • http://www.manorhallsoapcompany.com Susan

    I started my research in March 2004, formed my little soap company three months later in July… but it wasn't until September 2005 that I opened for business. I spent so long on research that it was a running joke among family and friends both sides of the Atlantic. "Knock Knock"… Who's there?"… "Well it isn't Manor Hall soap!" I was a soap company without soap, and I could see the funny side of that.

    The mistakes I could have made had I jumped in, were too many to count. Almost weekly I was changing the notes I'd written down the week before, and most of that was down to flaws, things I hadn't foreseen, and most importantly maybe… information I didn't have. Maybe I was too pedantic, I don't know. But I had a vision, and wouldn't settle for anything less.

    My research period was a full twelve months. I hadn't planned it that way… it's just the way it turned out to be. But it gave me the confidence to stay at it with my nose to the grind as I went on to follow my little business plan right through to my first sale. And even with all that careful and meticulous research, I still made mistakes. The one that pains me to this day was a purchase of 300 bottles that arrived scuffed to eternity. The supplier wouldn't take them back, stating that if I wanted pristine I should go purchase direct from the manufacturer where the minimum quantity would be 10,000. And you know what… had I googled the suppliers name and the word "problems", the information about this supplier was out there for me to find.

    Research. You can't do enough of it.

  • http://packagingdiva.com/ JoAnn Hines

    Awesome post. I have to agree with the wasted money part too.

    So many people don't do their research up front and end up buying things they don't need or that won't work. Its amazing how many people will spend money "buying" things that aren't really suitable. Akin to the "snake oil" salesmen of social media.

    They could much more wisely invest that money in an expert that could help them make a more informed and educated decison. Its short sighted not to invest in an expert opinion that could save you time and lots of wasted money.

    I'm always learning from other experts in the field that can make me more efficient at what I do best. Social media is a great format to get insights that can help you lbe better in your vchosen field. Pick your channel and work at it don't expect it to come to you. It takes time too so don't give up if nothing happens immediately.

  • http://packagingdiva.com JoAnn Hines

    Awesome post. I have to agree with the wasted money part too.

    So many people don't do their research up front and end up buying things they don't need or that won't work. Its amazing how many people will spend money "buying" things that aren't really suitable. Akin to the "snake oil" salesmen of social media.

    They could much more wisely invest that money in an expert that could help them make a more informed and educated decison. Its short sighted not to invest in an expert opinion that could save you time and lots of wasted money.

    I'm always learning from other experts in the field that can make me more efficient at what I do best. Social media is a great format to get insights that can help you lbe better in your vchosen field. Pick your channel and work at it don't expect it to come to you. It takes time too so don't give up if nothing happens immediately.

  • http://www.botanysdesire.blogspot.com/ Sandra@Botanys

    dM, this was a really good post. I too struggle with the blog issue. I am still trying to get to the point where I am able to balance post about my products and real informative or interesting content. It is a daily struggle, but something I know I have to figure out at some point.

  • http://www.botanysdesire.blogspot.com Sandra@Botanys

    dM, this was a really good post. I too struggle with the blog issue. I am still trying to get to the point where I am able to balance post about my products and real informative or interesting content. It is a daily struggle, but something I know I have to figure out at some point.

  • http://www.dipalermobody.com/ di Palermo Body

    This post couldn't be more true! I think it's great. I have been guilty of over spending for experiments. The whole reason I got into making body products was because I was so interested in how they are made and wanted to use the best supplies on the market. Where I faulted was trying to do too much, I wanted to make everything but I soon realized that wasn't possible financially and physically so I narrowed my focus. This is difficult for me but business is much better and that is the most important thing. I do step one and follow my idols in the market and am avidly working on well maintaing a blog. All the advice in the post is crucial good work!

  • http://www.dipalermobody.com di Palermo Body

    This post couldn't be more true! I think it's great. I have been guilty of over spending for experiments. The whole reason I got into making body products was because I was so interested in how they are made and wanted to use the best supplies on the market. Where I faulted was trying to do too much, I wanted to make everything but I soon realized that wasn't possible financially and physically so I narrowed my focus. This is difficult for me but business is much better and that is the most important thing. I do step one and follow my idols in the market and am avidly working on well maintaing a blog. All the advice in the post is crucial good work!

  • Binetou Diagne

    Hi DM, I've just joint IBN and I'm really enjoying it !

    Thanks for this great post that will help a lot. Indeed, I'm still thinking about my business idea : I know that I'm interested into home spa products but I still have to define my type of products, ingredients, labelling, packaging etc.

    I will launch my blog next week- for me it's like the foundation of my business. It will allow me to create good content, make friends, do a survey (through a questionnaire) and do the research at the same time.

    I look forward to getting know you and interact with the IBN members !

    - Happy new year!

  • Binetou Diagne

    Hi DM, I've just joint IBN and I'm really enjoying it !

    Thanks for this great post that will help a lot. Indeed, I'm still thinking about my business idea : I know that I'm interested into home spa products but I still have to define my type of products, ingredients, labelling, packaging etc.

    I will launch my blog next week- for me it's like the foundation of my business. It will allow me to create good content, make friends, do a survey (through a questionnaire) and do the research at the same time.

    I look forward to getting know you and interact with the IBN members !

    - Happy new year!

  • http://www.clickbabyclick.com Working from Home

    Your tips are really useful for small business owners. Thanks for sharing.

Previous post:

Next post: